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FAQ
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ORDER RELATED QUESTIONS
How will I receive the ordered Gift Cards?
Can I order digital and physical Gift Cards in the same order?
Can I order Gift Cards with different currencies in the same order?
Which denominations can I order?
For which countries can I buy Gift Cards on this platform?
In which currencies can I buy Gift Cards on this platform?
Can I cancel my order?
I want to start a major marketing campaign. For this I need further information or materials. Whom can I contact?
Can I order physical Gift Cards?
How long does it take to receive my physical Gift Card order?
How much does the shipping for my physical Gift Card order cost?
How do I activate my physical Gift Card order?
Will I receive a tracking number for my physical Gift Card order?
PAYMENT RELATED QUESTIONS
How will I get invoiced?
How do I pay for the Gift Cards?
REDEMPTION RELATED QUESTIONS
Where can Rituals Gift Cards be redeemed?
Do Rituals Gift Cards expire?
I bought Gift Cards for a specific country. Are those Gift Cards redeemable in another country?
TECHNICAL QUESTIONS
I cannot register successfully as a new corporate customer. Can I still purchase Gift Cards?
Whom can I contact should I run into any issues using the platform?
Whom can I contact if I experience any problems with my order?
I cannot find the answer to my question on this page. Whom can I contact?